Banking and Finance Project Topics

Assessment of the Impact of POS Business in Reducing the Unemployment Rate in Dustin-ma Metropolis

Assessment of the Impact of POS Business in Reducing the Unemployment Rate in Dustin-ma Metropolis

Assessment of the Impact of POS Business in Reducing the Unemployment Rate in Dustin-ma Metropolis

Chapter One

Objectives of the Study

The specific objectives of this study include to:

  1. Explore the employment opportunities created by POS businesses in the Dutsin-ma metropolis.
  2. Examine the skills development and training initiatives provided by POS businesses to the local workforce.
  3. Assess the overall impact of POS businesses on the unemployment rate in Dutsin-ma metropolis.



Conceptual Review

 Point of Sale (POS) Businesses

The term Point of Sale (POS) businesses encompasses a dynamic facet of modern commerce that has evolved significantly over the years. Adeoti (2021) defines POS businesses as those involving electronic payment systems that facilitate transactions through debit or credit cards. This definition encapsulates the primary function of POS businesses as intermediaries in electronic transactions, streamlining payment processes for both merchants and consumers.

The components of a typical POS system, as highlighted by Akerejola (2017), include hardware like card readers, cash registers, and mobile devices, coupled with software that manages transactions and data. The seamless integration of these components forms the backbone of POS businesses, allowing for efficient and secure electronic transactions. The evolution of POS technology, as outlined by Davis (2019), has witnessed a transition from traditional cash registers to sophisticated, cloud-based systems. This evolution has not only enhanced the speed and accuracy of transactions but has also broadened the scope of services offered by POS businesses.

In the context of modern business operations, POS businesses play a pivotal role in reshaping the way transactions occur. Ayo and Babajide’s (2019) insights into designing a reliable e-payment system emphasize the transformative effect of technology on business operations. POS technology has become integral to the smooth functioning of retail establishments, restaurants, and various service providers. The ability to accept electronic payments enhances customer convenience, reduces reliance on physical currency, and enables businesses to adapt to the evolving landscape of digital transactions.

Furthermore, as emphasized by Venkatesh et al. (2021), the perceived usefulness and ease of use of POS technology contribute to its widespread adoption in modern business operations. Businesses employing POS systems not only benefit from enhanced transactional efficiency but also contribute to the broader shift towards a cashless economy, as noted by the Central Bank of Nigeria (CBN, 2021).

Unemployment in Dutsin-ma Metropolis

In exploring the dimensions of unemployment in the Dutsin-ma metropolis, it is imperative to assess the current landscape, identify contributing factors, and comprehend the socio-economic impacts. This examination provides a contextual backdrop for understanding the challenges faced by the community.

The current landscape of unemployment in the Dutsin-ma metropolis, as illuminated by the International Labour Organisation (ILO, 2018), reflects a persistently challenging scenario. High levels of unemployment prevail, affecting individuals across various age groups and educational backgrounds. The scarcity of employment opportunities poses a considerable obstacle to the economic prosperity and well-being of the community.

Several interconnected factors contribute to the prevalent unemployment in Dutsin-ma. One significant factor, as highlighted by Ifeakandu (2021), is the lack of diversified economic activities. The overreliance on specific industries or sectors in the metropolis results in limited job opportunities, exacerbating the unemployment dilemma. Additionally, Lawi et al. (2019) underscore the influence of inadequate skills and education, pointing to a mismatch between the skills possessed by the workforce and those demanded by the available job market.

The socio-economic impact of unemployment is profound, permeating various aspects of community life. Fajana’s (2020) exploration of the functioning of the Nigerian labour market sheds light on the social implications, such as increased poverty levels and heightened inequality. Unemployment not only hampers individual financial stability but also contributes to social unrest and a sense of disenchantment within the community.

Moreover, the International Academic Journal of Management and Marketing (2021) emphasizes the broader economic consequences, including a decreased tax base and strained social welfare systems. The cyclical nature of unemployment, where jobless individuals struggle to contribute to the local economy, creates a ripple effect, hindering overall economic growth in the Dutsin-ma metropolis.





In exploring the impact of Point of Sale (POS) businesses on unemployment in the Dutsin-ma metropolis, the research methodology embraced various research philosophies and approaches. This chapter details the research design, population, sampling technique, data collection sources and methods, data analysis procedures, and ethical considerations, offering a comprehensive framework for investigation.

Research Design

The research methodology was anchored in a quantitative survey research design, a strategic choice aligned with the study’s objectives and the imperative for systematic data collection (Saunders et al., 2019). This approach was deemed instrumental in providing a structured framework for gathering numerical insights, a critical component in analyzing the multifaceted impact of Point of Sale (POS) businesses on unemployment dynamics in the Dutsin-ma metropolis.

A quantitative survey research design is particularly effective in capturing numerical data that can be subjected to statistical analysis, enabling a rigorous examination of patterns and trends related to POS business impact on unemployment (Saunders et al., 2019). Employing this design allowed for the formulation of targeted survey instruments, ensuring the collection of relevant data points to address the research questions. The systematic nature of the survey design further enhances the reliability and generalizability of the findings, offering a quantitative lens through which to understand the extent of POS businesses’ influence on unemployment rates in the Dutsin-ma metropolis.

Furthermore, the chosen research design aligns with the broader principles of social science research methodologies, emphasizing the importance of structured approaches in generating reliable and valid findings (Saunders et al., 2019). By adhering to a quantitative survey research design, the study positions itself to contribute robust empirical evidence that can inform policymakers, business stakeholders, and academics about the specific quantitative nuances surrounding the impact of POS businesses on unemployment in the specified geographical context.

 Population of the Study

In defining the population of the study, careful consideration was given to encompassing residents and business owners in the Dutsin-ma metropolis, totalling approximately 171 individuals. The selection of this specific population was deliberate, as it represents the demographic directly impacted by the operational dynamics of point-of-sale (POS) businesses within the local economy (Saunders et al., 2016).

By focusing on residents and business owners, the study aimed to capture a comprehensive understanding of the diverse perspectives and experiences related to POS businesses and their influence on both the economic landscape and employment patterns in the Dutsin-ma metropolis. This targeted approach to population selection aligns with the principles of precision and relevance in research design (Saunders et al., 2016).



Data Presentation




Summary of Findings

The study delved into the intricate relationship between Point of Sale (POS) businesses and unemployment challenges in the Dutsin-ma metropolis, Nigeria. By employing a quantitative survey research design and collecting primary data through structured questionnaires, the research aimed to uncover the impact of POS businesses on employment opportunities, skills development, and the overall unemployment rate in the community. The study included 104 valid responses from residents and business owners, offering valuable insights into the perceptions and experiences of the local population.

Employment Opportunities Created by POS Businesses: The analysis of Table 4.5 revealed that a substantial portion of respondents acknowledged the significant contribution of POS businesses to the creation of employment opportunities in the Dutsin-ma metropolis. With 67.3% agreeing or strongly agreeing, it is evident that the growth and expansion of POS services positively affect the local job market. Furthermore, Table 4.6 reinforced this sentiment, highlighting that the expansion of POS services has led to an increase in job opportunities, with 73.1% of respondents agreeing. The findings collectively indicate a positive correlation between the presence of POS businesses and the generation of employment opportunities, aligning with the broader goal of addressing unemployment challenges.

Skills Development and Training Initiatives: Tables 4.9 to 4.12 delved into the role of POS businesses in skills development and training initiatives. The majority of respondents agreed that POS businesses actively engage in providing training programs (67.3% – Table 4.9) and that these initiatives significantly contribute to skill development (76.9% – Table 4.10). Moreover, respondents emphasized the role of POS businesses in bridging the skills gap (70.2% – Table 4.11) and ensuring that employees receive effective training programs (71.2% – Table 4.12). These findings underscore the multifaceted impact of POS businesses, not only as employment generators but also as contributors to the enhancement of the local workforce’s skill set.

Overall Impact on Unemployment Rate: Tables 4.13 to 4.16 provided valuable insights into respondents’ perceptions regarding the broader impact of POS businesses on the unemployment rate in the Dutsin-ma metropolis. The overwhelming agreement (84.6% – Table 4.13) that POS businesses have substantially contributed to reducing the unemployment rate reinforces the positive image of these establishments. Similarly, respondents recognized the positive effect of the growth of POS services on mitigating unemployment challenges (78.8% – Table 4.14) and viewed POS businesses as key drivers in creating a more diversified job market (79.8% – Table 4.15). The consensus among respondents (81.7% – Table 4.16) that the overall impact of POS businesses on unemployment is positive and substantial further solidifies the perceived significance of these businesses in addressing unemployment challenges.

Statistical Analysis and Hypothesis Testing: The one-sample t-test, as indicated in Table 4.17, provided statistical insights into the hypotheses related to the impact of POS businesses. The results showed that the mean values for all three variables were significantly different from the assumed mean of 0, with p-values less than 0.05. This indicates that POS businesses have a statistically significant positive impact on reducing unemployment, contributing to skills development, and influencing the overall unemployment rate in the Dutsin-ma metropolis. Therefore, the null hypotheses were rejected, supporting the notion that POS businesses play a crucial role in addressing unemployment challenges.

In summary, the findings of this study underscore the positive relationship between POS businesses and various aspects of unemployment mitigation in the Dutsin-ma metropolis. From creating employment opportunities to contributing to skills development and training initiatives, POS businesses emerged as multifaceted contributors to the local economy. The statistical analysis further supported these findings, highlighting the significance of POS businesses in positively influencing the unemployment landscape in the community. The study not only contributes to the academic understanding of the subject but also provides practical insights for policymakers, business owners, and community leaders aiming to foster economic development and address unemployment challenges.


In conclusion, the findings of the hypothesis testing provide compelling evidence that Point of Sale (POS) businesses have a substantial and statistically significant positive impact on addressing unemployment challenges in the Dutsin-ma metropolis. The rejection of the null hypotheses in all three tested variables—employment opportunities creation, skills development and training, and the overall impact on the unemployment rate—underscores the influential role of POS businesses in the local economy.

The statistically significant mean values obtained through the one-sample t-test suggest that the positive perceptions expressed by respondents are not merely subjective opinions but are rooted in tangible impacts. The community’s consensus on the positive contributions of POS businesses aligns with the broader discourse on the evolving role of technology-driven enterprises in fostering economic development and addressing socio-economic challenges.

This study’s results have practical implications for local policymakers, business owners, and community leaders seeking effective strategies to alleviate unemployment. The demonstrated positive impact of POS businesses suggests that fostering an environment conducive to their growth could be a viable avenue for promoting job creation and skills development. As technology continues to play a pivotal role in economic progress, understanding and leveraging the contributions of businesses like POS establishments becomes crucial for shaping inclusive and sustainable development in local communities.


The following recommendations were proposed for this study:

  1. Supporting Infrastructure Development: Local authorities and stakeholders should prioritize the development and maintenance of robust technological infrastructure, including reliable electricity and internet connectivity. This is crucial for sustaining POS businesses and ensuring their uninterrupted operation, ultimately contributing to job creation.
  2. Enhancing Skills Development Programs: Collaborative efforts between POS businesses, educational institutions, and local governments can be established to design and implement comprehensive skills development programs. These initiatives should be tailored to the needs of the local workforce, focusing on relevant technological and business skills to enhance employability.
  3. Promoting Financial Literacy: To foster the growth of POS businesses and encourage financial inclusion, there should be targeted efforts to enhance financial literacy among residents. This can empower individuals to use electronic payment systems effectively, leading to increased transactions and the expansion of POS services.
  4. Government Incentives and Policies: Policymakers should explore the implementation of supportive policies and incentives for POS businesses. This may include tax breaks, grants, or subsidized training programs to encourage the growth of such enterprises, thereby amplifying their positive impact on employment.
  5. Collaborative Initiatives with Financial Institutions: Establishing partnerships between POS businesses and financial institutions can facilitate access to capital for entrepreneurs. This collaboration can also lead to the introduction of innovative financial products and services that further stimulate economic growth and job creation.
  6. Regular Skills Needs Assessment: Conducting periodic assessments of the skills demanded by the job market, particularly in the context of POS businesses, can inform educational institutions and training providers. This proactive approach ensures that the local workforce remains equipped with the skills needed for employment in evolving sectors.
  7. Community Engagement Programs: POS businesses can initiate community engagement programs to strengthen their relationship with residents. This can involve educational workshops, job fairs, or collaborative projects aimed at addressing specific community needs. Such initiatives not only contribute to social responsibility but also enhance the businesses’ positive impact.
  8. Continuous Monitoring and Evaluation: Regularly monitoring and evaluating the impact of POS businesses on unemployment and economic development is essential. This ongoing assessment will enable stakeholders to identify areas of improvement, adapt strategies, and ensure that the positive contributions of these businesses are sustained over the long term.

Contribution to Knowledge

This study significantly contributes to the existing body of knowledge by shedding light on the intricate relationship between Point of Sale (POS) businesses and unemployment in the context of Dutsin-ma metropolis, Nigeria. The comprehensive exploration of the role played by POS businesses in creating employment opportunities provides nuanced insights into the dynamics of local economic development. By delving into the specifics of how POS businesses contribute to job creation, the study offers a valuable resource for scholars, policymakers, and business practitioners seeking to understand the mechanisms through which technology-driven enterprises can address unemployment challenges.

Furthermore, this research advances the understanding of the broader socio-economic impact of POS businesses beyond the scope of existing literature. The findings highlight not only the employment opportunities generated by these businesses but also their positive influence on skills development and training initiatives. This nuanced perspective contributes to a more holistic understanding of the multifaceted benefits that POS businesses can bring to a community. Scholars and practitioners interested in the intersection of technology, economic development, and employment will find this study instrumental in expanding their knowledge base.

Additionally, the study extends the current discourse by incorporating empirical evidence from the Dutsin-ma metropolis, offering a context-specific analysis that enhances the applicability of the findings. While existing literature often provides general insights into the impact of technology on employment, this research tailors its focus to the unique socio-economic landscape of Dutsin-ma. This approach ensures that the recommendations and conclusions drawn from the study are directly relevant and actionable for local stakeholders, providing a valuable blueprint for communities facing similar challenges.

Lastly, the study contributes to the methodology of research on employment dynamics by employing a quantitative survey research design. The adoption of this approach, justified by its systematic data collection benefits, serves as a methodological contribution to the research methods literature. Researchers looking to explore the impact of technology on employment in similar contexts can draw inspiration from the rigorous and replicable methodology employed in this study. Overall, the study enriches the academic landscape by offering a nuanced understanding of the relationship between POS businesses and unemployment, grounded in empirical evidence and methodological rigour.

Top of Form


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  • Anderson, V., Fontinha, R., & Robson, F. (2020). Research Methods in Human Resource Management: Investigating a Business Issue (4th ed.). London: CIPD.
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  • Ayo, C. K., & Babajide, D. O. (2019). Designing a reliable e-payment system: Nigeria a case study. Journal of Internet Banking and Commerce, 11(2), 1-18.
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