Design and Implementation of a Computerized Rental Service Information System for Tata Rental Service Enterprise, Calabar
Chapter One
AIMS AND OBJECTIVE
The aims and objectives of this project is to design a computerized rental services management information system for TATA RENTAL SERVICES that will aid in the following:
- To reduce the average response time to management enquiry concerning transaction status.
- To produce timely accurate and up to date report for management purpose.
- To aid the administration and management to eliminate avoidable inefficiency.
- Finally to explore all capacities of computer in the area of speed, efficiency and security of data.
CHAPTER TWO
LITERATURE REVIEW
Every organization can be said to have MIS (management information system) however imperfect it may seen. The frame work of the management information system may be openly stored by management, or it is painstakingly planned, developed and regularly evaluated for continuing efficiency with low level employees having limited access . however, the basic here is that MIS exist formally or informally in all organizations including rental companies or firms.
According to Dr Oziegbe education department, Collage of education. Ewuru in his book, organization can be defined as a “collection of people to work in pursuit of common goal, they establish a hierarchy of authority in order to attain the common goals. According to oxford dictionary, rental can be defined as “ amount fixed by contact made by one person or agency or specified intervals in return for the right to occupy or use the property of another.
Every organization including rental services organization need information on which to base decision, to plan, to organize and to control its activities. To highlight the meaning of information, we shall see the various definition of information by different scholars.
CHAPTER THREE
SYSTEMS ANALYSIS AND METHODS
ANALYSIS OF THE EXISTING SYSTEM:-
This is the study and analysis of the already existing system to discover its main problem areas.
System investigation was the first step I took to get the scope of the problem in the existing management information system of TATA RENTAL SERVICES. my findings is given below under the following:-
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Existing information system;- The present TATA RENTAL SERVICE management information system uses manual system and all the functions are carried out manually which include keeping tracks of all the transaction and service ( both quality of properties rented and payment made by client). This simply means that the information collection, processing, retrieval and generation of report for managerial use are manually
(2) System Need Surveying:- After discussing with the managing director and users of the information system, I decided that the Information flow is needed to be generated from the system.
CHAPTER FOUR
SYSTEM DESIGN TESTING AND IMPLEMENTATION
This is a complete description of the input, processing output and storage requirement for the computer program and the program design documentation which is used for on going reference during the steps in this program development. Also hierarchy charts are used to identify modules.
CHAPTER FIVE
SUMMARY,CONCLUSION AND RECOMENDATION
SUMMARY
With the numerous advantages of computer systems over manual system in terms of speed, accuracy, organization, ease of update and timely and efficient report for managerial use, the new computerized MIS system of TATA renrals with its organization and structure will eliminate the problem of inefficiency in service delivery due to the use of manual systems. The management will be provided with routine performance report of the organization for effective control and decision making.
RECOMMENDATION
The following recommendation and suggestion will help the TATA RENTALS SERVICE. LTD, in achieving their organization goals based on the new system
I will like to make the following recommendation:-
- The management of TATA rental services should be fully computerized.
- A management information system (MIS) should be established and all the branches of this company networked.
- From all indication, this study explained well that the introduction of a computer to the MIS of rentals service organization in Nigeria will help in their overall efficiency and increase in productively. Introduction of computer will lead to effectiveness of rental service transaction in general.
CONCLUSION
This project work has shown the benefits derived in using computerized information system in rental business transaction among which are effectiveness and efficiency in service delivery, generation of timing and accurate decision making and a host of other benefits.
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