The Effect of Tax Administration on Revenue Generation in Enugu State
Chapter One
OBJECTIVESย OFย THEย STUDY
The general objective of the study is to ascertain the effect of tax administration on revenue generation in Enugu state, using the state board of internal revenue as a case study.
Theย specificย objectivesย ofย theย researchย workย isย to
- To examine if the use of mechanical and outdated system in recording and keeping accounts affect tax administration on revenue generation in Enugu state.
 - To ascertain whether lack of adequate staff in the SBIR affect tax administration on revenue generation in Enugu state .
 - To examine if enlightening the tax payers on the importance of taxation affect tax administration in the state
 - To determine if the effectiveness and efficiency of personal income tax collection and administration in the state is properly manage.
 - To ascertain whether they are corrupt alliance of tax collectors with tax payers to avoid tax for them ( tax collector) to make fast money.
 
CHAPTERย TWO
REVIEWย OFย RELATEDย LITERATURE
ย GENERALย OVERVIEWย ABOUTย THEย STUDY
In view of the low achievement recorded in internal revenue generation, the state government put in place aggressive internal revenue collection machinery in order to reduce our over โ dependence on the federal government in 2006.
The apathy of the people towards payment of tax in this part of theย country as well as the administration deficiencies accounted for the nonย โย performance of internally generated revenue over the years. It is obvious thatย taxes are the major sources of government revenues. There are many types ofย taxes in Nigeria. They include income tax, profit tax, death duties, capital gainย tax,ย customย duty,ย purchaseย tax,ย value addedย tax,ย entertainmentย tax etc.
According to Ewujowo (1996: 68) of the personal income tax, revenue comes from the government employees and itโs associated establishment.
Ironically,ย inย thisย countryย theย taxย systemย isย progressiveย andย theย collectionย isย promptย andย efficientย onlyย asย itย affectsย theย publicย sector;(ย Governmentย ministriesย parastatalsย andย governmentย Agencies)ย andย the organized private sector, when it comes to the collection of the direct tax fromย the self employed citizens in the country who constitute the affluent membersย ofย theย societyย itย becomesย difficultย to assessย andย collect.
Forย instance,ย becauseย itย wasย compulsoryย forย candidatesย viewingย forย politicalย positionsย toย payย taxย inย 1979,ย itย was discoveredย thatย manyย highlyย placed citizens never paid tax. This gave rise to the issue of whether one paysย taxย asย atย whenย dueย becauseย theyย paidย theirย areasย ofย taxesย retrospectively.
Theย continuedย useย ofย revenueย consultantย inย theย stateย isย notย helpingย mattersย either.ย Mostย otherย states have sinceย discarded theย useย ofย revenueย consultantsย in assessing andย collectingย revenues.
According to Nzewi (1986: 108) the rich and influential in the societyย pay less as aย resultย of this unprogressive nature and inefficientย system ofย collecting direct taxes. Real tax revenues tend to decline under inflationaryย condition.
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Ewujowo (1987: 62) attributed the cause of low tax revenue from theย private sector to the tax administrators inability to control and protect officialย documents resulting in high rate of corruption among tax payers and officialย hence fake tax clearances certificates and lack of encouragement in the newย areasย ofย taxย throughย researchย hasย beenย responsibleย forย theย inactivenessย ofย the entire taxation system in the developing countries with particular referencesย to Nigeria. It was also revealed that lack of cooperation among the federal andย stateย taxย officersย aidsย evaders,ย hindersย developmentย andย decreasesย inย taxย revenue. A visit to any revenue officer be it federal or state will reveal manย powerย shortage,ย yetย weย haveย millionsย roamingย theย streetย withoutย gainfulย employment. Olaruko (1988: 201) really said no tax system be it income orย propertyย withoutย adequateย laborย force willย ever succeed.
Many companies in recent times have expressed serious concern on the excruciating impact of multiple taxation on their cash flow as well as the method being employed by the authorities. While some state governments require tax consultants and agents with a belief to examine the books of the companies operating from their areas as a compliance with tax decree No.
104ย ofย 1993.ย Otherย simplyย raiseย taxย forcesย backedย byย armedย securityย personnel to coax money out of the corporate entities with little regard toย taxability.
CHAPTERย THREE
RESEARCHย DESIGNย ANDย METHODOLOGY
ย INTRODUCTION
Due to the complex nature of this research, it is therefore of paramountย necessity that I take time to spell out the sources of data used (upon which theย justification of the outcome of theย study will be based) the pattern of theย responses, sample design and method of data analysis. Based on the foregoing,ย theย underย listedย design andย methodologyย wereย usedย inย this study.
RESEARCHย DESIGN
Survey research design was adopted through the use of questionnaire,ย oralย interview andย personal observation.
AREAย OFย THEย STUDY
The area of the study is the Enugu state government and the state board of internal revenue service in the state.
POPULATIONย OFย THEย STUDY
The population of workers in the state board of internal revenue is 254. Due to the nature of the research in which experience and educational qualification was needed, the population size of the study was 60 comprising of managers and head of units in the SBIR and the general public comprising other experts in the field.
CHAPTER FOURย
DATAย PRESENTATIONย ANDย ANALYSIS
DATA PRESENTATION
In this chapter, we are concerned with analysis of the answers to theย questions in the questionnaires administered to the respondents. The use ofย table will be used or adopted to clearly show the responses obtained in eachย question of the questionnaires and the research hypothesis from chapter oneย will be use to test hypothesis guiding the study through the use of percentagesย andย chi-squareย (X2)ย techniques.
CHAPTERย FIVE
SUMMARY,ย OFย FINDINGS,ย CONCLUSIONย ANDย RECOMMENDATION
ย Introduction
Inline with the objectives of the research, which is essentially concerned with tax administration, the researcher has studied the effects of tax administration on revenue generation to Enugu state government by using the State Board of Internal Revenue as a case study. Findings of the research from previous chapters are discussed in this chapter and the discussion will be discussed be based on the presented and analyzed data from the questionnaire administered and informations gathered.
Summaryย ofย Findings
In chapter four, we have been able to present and analyze all the relevant dataย collected. Equally, a test of hypothesis was carried out. The following was theย resultย ofย theย test;
Mechanicalย andย Outdatedย systemย ofย recordingย andย keepingย accountsย affectsย tax administrationย and collectionย in Enuguย State.
Inadequate staff and training of the available tax collector affects taxย administrationย andย collection.
There is noย proper enlighten ofย the tax payers on the important of taxย payments hence it also an effect of tax administration on revenue generationย in Enugu state. The governmentโs negative attitude towards tax education; aย kind of enlightenment campaign to change the prejudice of the people aboutย taxย paymentย aidย evasion and avoidance.
Tax collection and administration in Enugu state is not effective and efficiently managed. It is found that this practice is prevalent because of lack of proper data on individual self โ employed businessman. The bulk of tax collected by the government is pay-as-you-earn deducted at source from employeeโs salaries by government, tax on contracts. It was also discoveredย that there is inability to protect official documents resulting in high rate ofย corruptionย amongย tax officialsย andย taxย payers.
The causes of tax avoidance and evasion ranges from non โacceptance of tax liability by qualified tax payers; low income of tax payers, preference for community development projects within their community that direct benefit to them than paying tax to government where it will not be put to as specific use for their immediate benefits. It was also discovered that wealthy businessman do not pay tax commensurate with their first income. They easily arrange their affairs so well that they pay less tax to the government.
Lackย ofย encouragementย inย theย areaย ofย researchย intoย newย areasย taxation,ย rewardingย efficient tax officials through adequate incentives all combined toย impactย negativelyย on theย entire tax systemย inย Enuguย state.
CONCLUSION
There many obstacles to tax administration on revenue generation inย Enugu state both internally created and external forces ( habits of citizens toย wards tax). The tax official should see himself more as one that should assistย taxย payers so as toย encourage them partย withย their resources in paymentย ofย tax.
The tax environment needs to be made better by both the government and itโs agencies. State Board of Internal Revenue should not concentrate effort only on generating more and more revenue but the cost benefit of this should be considered against the future loss of income that will result if marginal tax payers are driven out of existence.
Whereas the result of increased tax efforts improves the wealth of the nation, the killing of business by double/multiple taxes(VAT,PAYE,CGT,EDUCATION,CIT) given to some provision of the tax laws may end up with giving one hand and withdrawing with the other therefore evading some taxes.
Recommendation
The effect of tax administration on revenue generation in Enugu stateย canย beย improvedย i.eย rebranded by adopting the followingย measures:
The tax administration in the state should be granted total autonomy.ย This will make the internal revenue board to recruit the best professionals toย manageย theย professionalย postsย inย theย state.ย Inย thisย regard,ย itย willย beย possibleย forย theย authoritiesย toย attractย theย bestย brainsย andย payย themย handsomely.ย Itย isย my feeling that tax officials being at the vanguard of generating revenue andย increasingย theย wealthย ofย theย nationย shouldย beย givenย fullย autonomyย inย taxย administration.
Also the board lack basic facilities and necessary working material there by reducing their work efficiency and proffessionality. I recommend that the government should assist in Provision of the required tools, facilities and environment necessary for tax administration to increase the rate of revenue generated.
More so with the view of this, where every tax office is provided withย adequate data processing system, the power generating sets working, then itย will be possible for the revenue authority to have complete data about taxย payers with a view to generating a data bank with which a proper monitoringย ofย taxesย paid, or andย toย be paid byย taxย payers canย beย done.
Recruiting, training and development of staffs, which is essential for effective performance should be embarked upon by the board so as to improve the productivity of the staff.
There should be an efficient information system which will enable taxย authoritiesย networkingย toย encampย taxย payerย thatย avoidsย orย evadesย tax.ย Thisย willย helpย significantly inย limitingย the incidenceย ofย taxย evasion.
Governmentย shouldย embarkย onย peopleย orientedย projectย whereย moreย thanย 70%ย ofย theย taxย generatedย fromย aย particularย communityย shouldย beย invested in the area. This will help the community and motivate them to payย their taxes promptly as they are used for community development projects forย whichย individualsย are levied.
It has been the fault of government by believing that tax education is not necessary and hence no investments into tax matters. So most people has this naturalย dislikeย forย taxation.ย Ifย properย taxย educationย isย conducted,ย theย taxย payerย will appreciateย the importanceย ofย taxย andย not justย its darkย side.
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 - Nwekeย M.N.ย (1988).ย Anatomyย ofย Nigeriaย Taxation.ย Elton;ย Nigeriaย ltdย 100ย Awkaย Roadย Onitsha.
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