Factors That Influence Travelers’ Perception Regarding the Use of Service Robots in Nigerian Airports.
CHAPTER ONE
Objective of the study
The objective of this study is find out the factors that influence travelers’ perception regarding the use of service robots in Nigerian airports. The specific objectives are;
- To find out the traveler’s perception on social rules of robot in Nigeria airport
- To find out the traveler’s perception on human social behavior of robot in Nigeria airport
CHAPTER TWO
LITERATURE REVIEW
INTRODUCTION
Our focus in this chapter is to critically examine relevant literature that would assist in explaining the research problem and furthermore recognize the efforts of scholars who had previously contributed immensely to similar research. The chapter intends to deepen the understanding of the study and close the perceived gaps.
CONCEPTUAL FRAMEWORK
Air Travelling
Air travel is a form of travel in vehicles such as airplanes, jet aircraft, helicopters, hot air balloons, blimps, gliders, hang gliders, parachutes, or anything else that can sustain flight. Use of air travel has greatly increased in recent decades – worldwide it doubled between the mid-1980s and the year 2000. Modern air travel is much safer than road travel.
Air travel can be separated into two general classifications: national/domestic and international flights. Flights from one point to another within the same country are called domestic flights. Flights from a point in one country to a point within a different country are known as international flights. Travelers can use domestic or international flights in either private or public travel.
Travel class on an airplane is usually split into a two, three or four class model service. U.S. domestic flights usually have two classes: economy class and a domestic first class partitioned into cabins. International flights may have up to four classes: economy class; premium economy; business class or club class; and first class.
Most air travel starts and ends at a commercial airport. The typical procedure is check-in; border control; airport security baggage and passenger check before entering the gate; boarding; flying; and pick-up of luggage and limited to international flights another border control at the host country’s border.
CHAPTER THREE
RESEARCH METHODOLOGY
Research Design
The research method used for this study is descriptive survey. The comparative analysis was achieved by means of utilizing t-test statistic for the comparison of mean scores at 0.05 level of significance while, the responses questions were analyzed using mean and standard deviation.
Population and sample of the study
The population of the study include the one hundred and fifty (150) passengers at Nnamdi Azikiwe international airport, Abuja. The population was administered with questionnaire which one hundred and twenty-two (122) questionnaire were correctly filed and returned. This figure was adopted as the sample size for this study.
CHAPTER FOUR
PRESENTATION ANALYSIS INTERPRETATION OF DATA
Introduction
In this chapter, our focus would be to analyze the available data from the distributed questionnaire using simple percentages in order to provide answers to the research questions. Also, the hypotheses will be tested using the t-test statistical tool.
DATA ANALYSIS
The data collected from the respondents were analyzed in tabular form with simple percentage for easy understanding.
A total of 122 (one hundred and twenty-two) questionnaires were distributed and 122 questionnaires were returned.
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Introduction
It is important to ascertain that the objective of this study was on factors that influence travelers’ perception regarding the use of service robots in Nigerian airports. In the preceding chapter, the relevant data collected for this study were presented, critically analyzed and appropriate interpretation given. In this chapter, certain recommendations made which in the opinion of the researcher will be of benefits in addressing the challenges of influence travelers’ perception regarding the use of service robots in Nigerian airports. 5.2 Summary
This study was on Factors that influence travelers’ perception regarding the use of service robots in Nigerian airports. Two objectives were raised which included: To find out the traveler’s perception on social rules of robot in Nigeria airport and to find out the traveler’s perception on human social behavior of robot in Nigeria airport. In line with these objectives, three research questions and hypotheses were formulated and answered. The total population for the study is 150 selected travelers at Nnamdi Azikiwe international airport. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study.
5.3 Conclusion
Experiments with the complete system have shown that the robot is able to approach and engage with a person, receive a goal position and guide the person or a group to the goal while keeping track of the following person(s). If a failure of cooperation is detected when the person does not follow any more, it stops and waits for re-engagement. Encouraged by these results, a first deployment of the platform at the Nnamdi Azikiwe international airport airport is planned for the near future.
Recommendation
Airport has been using cleaning robots around the airport terminals and lounges that disinfect areas using ultraviolet (UV) light, which has been shown to efficiently kill harmful viruses and bacteria to provide a safe, secure environment for passengers. It encouraging for government to provide more robot in all the airport in Nigeria
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